Privacy Policy

InSource Expansion Group, along with its affiliates, subsidiaries, and related entities (collectively, the “Company”, “we”, or “us”), respects your privacy. This Privacy Policy (“Privacy Policy”) describes how we collect, use, share, and protect information about you when you visit our websites, use our services, purchase our products, or otherwise engage with us. By accessing our websites, using our services, or purchasing our products, you agree to the practices described in this Privacy Policy in addition to any other agreements we may have with you. In the event of a conflict between this Privacy Policy and any other agreement you may have with us, the terms of those other agreements will prevail.

Scope

This Privacy Policy applies to personal data processed by InSource Expansion Group in the course of our business activities. This includes use of our websites, mobile applications, and other online or offline offerings (collectively, the “Services”).

1. Our Collection of Your Information

Personal Data

We may collect personal data that can identify you, such as your name, contact information (e.g., email address, phone number), IP address, product and service preferences, and other information that you choose to provide or that we obtain through your interaction with the Company.

Examples of when we collect your personal data include, but are not limited to, when:

  1. You correspond with us as a customer or prospective customer;
  2. You visit our website or use our platform;
  3. You use our software or services;
  4. You register for our services and an account is created;
  5. You sign up for our newsletter or loyalty programs;
  6. You participate in our surveys;
  7. You contact us for support;
  8. You attend our conferences or webinars;
  9. Our websites or mobile apps send us error reports or usage analytics; or
  10. You submit content on our forums, blogs, or social media channels (noting that publicly posted content is not subject to privacy protections).

Information Collected Automatically or From Others

We may automatically collect certain information from your devices, including your IP address, device identifiers, browser details, operating system, and usage patterns of our Services. This may also include geolocation information if you have enabled location services on your device. We may combine this data with information provided by other users or obtained from third parties, including social networks or other integrated services.

Cookies, Pixel Tags, Web Beacons, Analytics, and Interest-Based Advertising

We and our third-party partners may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information. These Technologies help us understand how you use our Services, tailor content and advertising, and improve site functionality.

  1. Cookies: Small text files placed on your device that store your preferences. You can usually manage or delete cookies through your browser settings.
  2. Pixel Tags/Web Beacons: Small pieces of code that track user interactions, such as visits to a particular page or engagement with an advertisement.
  3. Analytics: We use analytics tools, such as Google Analytics, to understand how our Services are used and to improve user experience. You can opt out of certain analytics by disabling cookies or using the Google Analytics Opt-out Browser Add-on.

Information from Other Sources

We may supplement the personal data you provide with information obtained from third parties, such as social networking sites or login services, in accordance with your privacy settings on those services.

2. Legal Basis for Processing Your Personal Data (EEA, UK, and Switzerland Only)

For individuals in the European Economic Area (EEA), the United Kingdom (UK), or Switzerland, our legal basis for processing personal data depends on the type of data and the context. Generally, we will only collect and process personal data where:

  1. You have given your consent;
  2. The data is needed to perform a contract with you; or
  3. The processing is in our legitimate interests and not overridden by your rights.

3. Our Use of Your Personal Data

We may use your personal data for a variety of business purposes, including to:

  1. Fulfill Our Contract and Provide Services:
    1. Deliver products and services you have requested;
    2. Manage your relationship with us and provide customer support;
    3. Communicate with you about products, services, or promotions that may be of interest;
    4. Process payments and manage financial transactions;
    5. Verify or maintain the quality and safety of our products or services; and
    6. Allow you to register for events.
  2. Analyze and Improve Our Services (Legitimate Interests):
    1. Detect and prevent security incidents or fraudulent activity;
    2. Conduct research and analysis on how you use our Services;
    3. Improve, upgrade, or enhance our Services and offerings;
    4. Verify your identity and prevent fraud;
    5. Debug and repair errors; and
    6. Enforce our terms and conditions.
  3. Provide Additional Content and Services:
    1. Develop and display content and advertising tailored to your interests;
    2. Conduct audits and other compliance activities;
    3. Verify eligibility and deliver promotional prizes; and
    4. Perform functions described at the time of data collection or with your consent.

De-identified and Aggregated Information

We may use personal data to create de-identified or aggregated data for any lawful purpose, including statistical analysis and improving our offerings.

Referrals and Sharing Content

You may have the option to provide information about others through referral services or other tools that allow you to forward or share content.

Processing Information on Behalf of Customers

If we process data on behalf of a customer, our privacy practices are governed by our contract with that customer, not this Policy. If you have concerns, contact the data controller (our customer) who contracted with us.

4. Our Disclosure of Your Personal Data to Third Parties

We may share personal data with:

  1. Affiliates and Service Providers: Entities within our corporate group, and service providers who perform functions on our behalf (e.g., hosting, maintenance, payment processing, analytics).
  2. Contractors: Third-party contractors, subject to confidentiality agreements.
  3. Business Partners and Successors: Parent companies, subsidiaries, joint ventures, or other entities under common control, as well as prospective acquirers or merger partners.
  4. Legal and Safety Requirements: Law enforcement, government officials, or other third parties as required by law, or to protect rights, safety, and property.
  5. Consent: Any third party when you have given us your consent to do so.

Note that some third parties may be located in countries with less protective data protection laws than your own.

5. Security Measures

We use industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no internet-based transmission can be guaranteed to be completely secure. We are not responsible for the security practices of third-party websites or services linked to our platforms.

6. Use of Automatic Collection Technologies

We use Technologies for operationally necessary purposes, performance analysis, functionality enhancement, and to provide advertising or targeting related to your interests. We encourage you to review the privacy policies of any third-party sites or services you engage with.

Cross-Device Tracking

We may track your browsing activity across different devices to better understand your usage patterns.

Third-Party Websites, Social Media, and APIs/SDKs

Our Services may include links to third-party websites, social media features, or integrations with APIs/SDKs for enhanced functionality. We are not responsible for the data practices of these third parties.

7. Limiting Use, Disclosure, Retention

We only collect and retain personal data necessary for the purposes described in this Privacy Policy or as required by law. If we need to process your data for a new purpose, we will seek your consent or rely on a lawful basis, as appropriate. We retain personal data only as long as needed to fulfill the purposes for which it was collected and to comply with our legal obligations.

8. International Transfers of Your Personal Data

Your personal data may be transferred and stored outside your home jurisdiction, including in countries where data protection laws may differ. By using our Services, you consent to such transfers. Where required by law, we implement safeguards, such as the EU standard contractual clauses, to ensure adequate protection of your personal data.

9. Accuracy of Personal Data

We take steps to ensure that the personal data we hold is accurate and up to date. We rely on you to promptly update any changes to your personal data.

10. Your Access to and Updating of Your Personal Data

You may request access to your personal data, as well as corrections or deletions of the data, by contacting us at the address below. If access cannot be provided promptly, we will provide a timeline for when the information will be available. We may charge a reasonable fee for copying and sending requested information.

11. Your Choices

Withdrawing Consent

Where we rely on consent to process your personal data, you may withdraw consent at any time by contacting us.

Marketing Communications

You can opt out of marketing emails by using the unsubscribe link in those emails. However, we may still send you non-promotional communications regarding transactions, account updates, or legal notices.

“Do Not Track” and Cookies

We do not respond to Do Not Track signals. You can adjust your browser settings to block or delete cookies, but some features of our Services may not function properly if you do.

12. Your Privacy Rights

Depending on your location, you may have additional rights regarding your personal data, such as:

  1. Right to erasure;
  2. Right to object to processing;
  3. Right to restrict processing;
  4. Right to data portability.

If you would like to exercise these rights, please contact us using the details below. We will consider your request in accordance with applicable laws.

13. Additional California Privacy Rights

If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA) and other state laws. Please contact us at the details below to exercise your rights or request more information.

14. Notice to End Users of Organizational Customers

If you access our Services through an organization (e.g., your employer), that organization controls its own data usage. Please direct data privacy inquiries to your organization’s administrator.

15. Children’s Privacy

Our Services are not intended for children under the age of 13 (or other minimum age required by local law). We do not knowingly collect data from minors. If you believe we have collected such data, please contact us and we will take steps to delete it.

16. Changes to Our Privacy Policy

We may update this Privacy Policy at any time by posting a new version on our website. Your continued use of our Services represents your agreement to the then-current Privacy Policy.

17. Contacting Us

InSource Expansion Group
Data Protection Officer
[Insert Address Here]
Email: [Insert Contact Email]

Supplement: Candidates, Current and Prospective Contractors and Employees

This supplement provides additional information for candidates, employees, contractors, partners, workers, interns, consultants, directors, and other individuals whose personal data we process in connection with recruitment, employment, and contractual relationships.

Collection of Personal Data

We may collect personal data directly from you, from employment agencies, background check providers, references, or publicly accessible sources. This includes contact details, employment history, educational background, identification documents, compensation details, and any other information relevant to recruitment and employment.

Use of Personal Data

Your data is used for managing recruitment, evaluating applications, verifying work eligibility, performing background checks, administering compensation and benefits, managing performance and development, and ensuring compliance with legal and contractual obligations.

Disclosure of Personal Data

We may share your data with third-party service providers, customers, and other entities within our group, as necessary for recruitment, employment, compliance, and business operations.

Automated Processing

We may use automated tools to review applications. If you believe an application was rejected in error, you may contact us.

Biometric Information

We may collect and use biometric data (e.g., photographs, video) solely for identity verification, and only retain it for as long as necessary under applicable law.

Data Retention

We retain your personal data only as long as necessary for recruitment, employment, and compliance purposes, and to fulfill legal obligations.

Changes to This Supplement

We may update this supplement at any time. If you have any questions, please contact our Data Protection Officer at the email provided above.

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